All our items are "Made to Order" which means we don't have any stock ready to ship. Current processing time (time it takes to make your order) is around 1-2 weeks.

Local Shipping (Australia)

We ship using Australia Post and Standard shipping is at a flat rate of $14 and sent via AusPost Parcel Post and usually takes around 5-8 business days after processing time.

Please note that depending on your location, it can take longer than this and we are not liable for any delays due to the postal system.

You can choose AusPost Express when checking out if you're in a hurry for your item which usually takes around 3-5 business days. Once again, please note that depending on your location, it can take longer than this and we are not liable for any delays due to the postal system.

International Shipping

Standard shipping is flat rate of AU$44 and tracked via AusPost, and usually takes between 8-14 business days from date of shipment, if no unforseen delays occur ie. customs delays, travel embargo's etc.

All standard international shipping is sent via AusPost and can be tracked online.

If you're in a hurry for your item, Express international shipping upgrade is available for delivery within 7-10 business days.

Customs and import taxes

Buyers are responsible for any customs & import taxes that may apply. We are not responsible for delays due to customs.

**USA Buyers** Following customs changes that came into effect on 29 August 2025, there is a import duty of 10% payble on the value of your order. You will be liable to pay this duty on delivery.

Please go to our "Shipping" page HERE for more details.

trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.

We love custom requests! Contact Us and lets see if we can help.

Laser cut items:

We provide a proof prior to production to ensure you are happy with names, spelling etc. Certain modifications to the base template can be done but will attract a re-design fee.

Please get in touch before ordering in order for us to advise you on the price accordingly.

Please note that actual colours may vary on different display's depending on whether you are using a PC, Mac, Android or IOS device.

Although we make every effort to ensure that our photos and images reflect the item accurately, we are not accountable for variations in colour between the actual product and what you see on your display.

Please note that we try to accommodate our client’s where at all possible. We do have some rules however, listed below:

• Refunds do not apply if shipping has taken place and delivery has not taken place on time.
• We cannot provide a refund for personalised items.
• Refunds can only be requested if a major flaw in the item is found or it has been damaged. Shipping costs will not be refunded.
• A refund will be issued once damaged / returned items are received.
• Shipping returns are at the cost of the buyer.
• Refunds/returns will not apply for goods lost / damaged in the postage system, claims will need to be made with the postal carrier.